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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Wolfe

Amy Wolfe

February 19, 2026

5  out of  5
rating by Amy Wolfe
"Thank you, Kevin Baez, for your professionalism and the interest you show in your clients. Your advice was spot on, and I'm very grateful to you . All my questions and concerns were thoroughly addressed. State Farm is fortunate in having you as a member of their team !"
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Rodolfo Garcia

February 12, 2026

5  out of  5
rating by Rodolfo Garcia
"Buen día les quiero decirles que me atendió Sandra Guerrero me dio una buena atención es una buena persona en STATE FARM Dios les bendiga."
We responded:
"¡Gracias por tu comentario, Rodolfo! Me alegra saber que Sandra te brindó una atención tan buena. Estamos agradecidos de tenerla en nuestro equipo. ¡Que tengas un excelente día! Si necesitas algo más, aquí estamos para ayudarte."
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Analili Guzman

February 7, 2026

5  out of  5
rating by Analili Guzman
"Sandra⭐️⭐️⭐️⭐️⭐️ la megor para mi esposo y yo es la #1 excelente 👌 servicio y muy buen trabajo ⭐️⭐️⭐️⭐️⭐️"
We responded:
"¡Gracias, Analili Guzman! Nos alegra mucho saber que Sandra ha brindado un servicio excelente para ti y tu esposo. Estamos comprometidos a ofrecer siempre lo mejor. ¡No dudes en contactarnos si necesitas algo más!"
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Luis Perez Reyes

February 3, 2026

5  out of  5
rating by Luis Perez Reyes
"Vanessa was amazing as she helped me add my vehicle to my policy. Great service!"
We responded:
"Thank you, Luis! I'm happy to hear that Vanessa provided you with such great service. Our team is dedicated to making the process smooth and efficient. If you need any further assistance, feel free to reach out!"
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luz Adase

February 3, 2026

5  out of  5
rating by luz Adase
"Vanessa from State Farm has been amazing from day one. She helped me with my in-laws’ quote, was very patient, and answered all their questions. She made calls to ensure they were comfortable and even offered to change the payment withdrawal dates, which was a big deal for Pop-Pop. She always responded to my emails promptly, which made everything so much easier. And as a lighthearted extra, she even gave us a tip on ginger shots—a great idea to help us stay healthy this winter! Overall, Vanessa is a wonderful person to work with. Thanks, Vanessa!"
We responded:
"Thank you, Luz, for sharing your experience! I'm delighted to hear that Vanessa provided such exceptional service and went the extra mile to assist with your in-laws' needs. Her dedication to ensuring comfort and prompt communication truly reflects our commitment to great service. If there's anything else we can do for you, just let us know!"
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Louise Crayton

January 15, 2026

5  out of  5
rating by Louise Crayton
"My daughter and I had an opportunity to do business with Russell Surace and what an amazing experience. He listens, has patience and a great attitude. His willingness to help customers is unmatched. He puts in a great effort to ensure the customer is satisfied."
We responded:
"Louise, thank you for sharing your experience! I'm happy to hear that Russell provided such excellent service to you and your daughter. His dedication and positive attitude are truly appreciated by our team. If you ever need anything else, feel free to reach out!"
Profile photo of Bertin Santos

Bertin Santos

January 13, 2026

5  out of  5
rating by Bertin Santos
"Gracias ala señora Sandra guerrero que me explicó mi póliza de seguro y solo puedo decir seguiré con state farm y muy contento por todas sus atenciones"
We responded:
"¡Gracias, Bertin! Me alegra saber que Sandra te brindó una excelente atención al explicarte tu póliza. Estamos felices de que estés satisfecho con nuestro servicio. ¡Estamos aquí para ayudarte con lo que necesites!"
Profile photo of Hector Santana

Hector Santana

January 13, 2026

5  out of  5
rating by Hector Santana
"Kevin and his team were great they were able to help us with our house insurance after our company stoped serving new Jersy I would highly recommend Kevin to my family and friends"
We responded:
"Hey, Hector! Thanks for letting me know about your experience and for trusting me and the team with your homeowners insurance. I appreciate you sharing that we were able to step in and help after your previous company stopped serving New Jersey, and I’m glad we could make the transition clear and straightforward. It means a lot to hear you would recommend me to your family and friends, and I’m grateful you chose our office."
Profile photo of Carlos Figueroa

Carlos Figueroa

January 12, 2026

5  out of  5
rating by Carlos Figueroa
"Mecanto el servicio que Sandra me ofreció con mi póliza muy agradecido"
We responded:
"¡Gracias, Carlos! Me alegra saber que Sandra te brindó un excelente servicio con tu póliza. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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Julissa Puig

January 8, 2026

5  out of  5
rating by Julissa Puig
"After switching from Progressive, Vanessa helped me with my quote where I was able to save. Overall she was very knowledgeable, responded quickly, and helped me through the entire process. I highly recommend her if you’re looking for car insurance or would like to switch over."
We responded:
"Thank you, Julissa! I'm happy to hear that Vanessa was able to assist you effectively and that you found the process smooth and beneficial. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Johana Urbina

Johana Urbina

January 8, 2026

5  out of  5
rating by Johana Urbina
"Sandra is a great agent, she is kind, patience, enthusiastic, efficient, and professional. Always there to help in every need."
We responded:
"Thank you, Johana! I'm happy to hear that Sandra has been so helpful and professional. Our team is dedicated to providing excellent service, and it's wonderful to know Sandra is making a positive impact. If you ever need anything else, feel free to reach out!"
Profile photo of Jose Viscaino

Jose Viscaino

January 8, 2026

5  out of  5
rating by Jose Viscaino
"We are very thankful for all the help over the phone especially to sandra she is so kind, helpful and patient"
We responded:
"Thank you, Jose! I'm happy to hear that Sandra provided you with such kind and patient assistance over the phone. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Dulce Moran

January 6, 2026

5  out of  5
rating by Dulce Moran
"Gio helped me with all insurance needs best in the game!!"
We responded:
"Thank you, Dulce! I'm happy to hear that Gio was able to assist you with your insurance needs. We appreciate your feedback and are always here to help. Let us know if there's anything else we can do for you!"
Profile photo of Nain Guevara

Nain Guevara

January 6, 2026

5  out of  5
rating by Nain Guevara
"Gio gave me the best service helped me get auto and renters policy"
We responded:
"Thank you, Nain! I'm happy to hear that Gio provided you with excellent service and assisted you with your policies. Our team is dedicated to offering top-notch support. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Tony Lanza

Tony Lanza

January 6, 2026

5  out of  5
rating by Tony Lanza
"Thank you Sandra !!!"
We responded:
"Thank you, Tony! I'm happy to hear Sandra was able to assist you. We appreciate your feedback and are here if you need anything else."
Profile photo of Rafael

Rafael

October 3, 2025

5  out of  5
rating by Rafael
"Sandra, was amazing! Would definitely recommend and the office."
We responded:
"Rafael, thank you for your feedback! I'm happy to hear that Sandra provided such great service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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jeff barber

September 12, 2025

5  out of  5
rating by jeff barber
"Russell from State Farm Kevin Baez Agency is terrific. Very helpful and knowledgeable. He knows his business."
We responded:
"Thank you, Jeff! I'm happy to hear that Russell provided you with such helpful and knowledgeable service. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
Profile photo of Bob Skillman

Bob Skillman

August 21, 2025

1  out of  5
rating by Bob Skillman
"Bait and switch- we completed an online application, received a quote in writing from State Farm. When I called on 8-21-25 the quote tripled. The cost was more than the company we were fleeing after 27 years! Buyers beware. Do your homework."
We responded:
"We’re very sorry to hear about your experience and understand how frustrating this must have been. Insurance rates can sometimes change between an online quote and the final application due to additional information that becomes available during the underwriting process—such as driving history, prior insurance details, claims, or other factors required by State Farm. Unfortunately, these can affect the final premium and may differ from the initial estimate.

We know this isn’t the experience you were hoping for, and we truly regret any confusion it caused. Our goal is always to be transparent and help our customers understand their options. If you’d like, we’d be happy to review your application together to explain exactly what impacted the rate and see if there are any available discounts or adjustments to help lower your premium.

Thank you for sharing your feedback—it helps us improve and better serve our customers."
Profile photo of Iris Mercado

Iris Mercado

July 31, 2025

5  out of  5
rating by Iris Mercado
"Great experience with Mrs Vannesa and mr Baez they are great on what they do very self explanitory and very courtageus with everybody for now on this be my insurance as far as i know thank u i have car and home insurance"
We responded:
"Iris, thank you for your wonderful feedback! I'm happy to hear that you had a great experience with Vannesa. We're committed to providing clear and courteous service to all our customers. If you need anything else, feel free to reach out!"
Profile photo of Ronald Adelstein

Ronald Adelstein

July 8, 2025

5  out of  5
rating by Ronald Adelstein
"Been a client for many i have 11 cars and trucks and
Many properties they are always there for me with complete service highly recommend. RON"
We responded:
"Thank you, Ronald, for your fantastic feedback! I'm happy to know that our team has been able to provide you with complete service for your cars, trucks, and properties. Your recommendation means a lot to us. If there's anything more we can do for you, just let us know!"
Profile photo of Sandy Vetrano

Sandy Vetrano

May 8, 2025

5  out of  5
rating by Sandy Vetrano
"I have had my insurances with State Farm for many years.Their agents have always been very helpful. Recently I had the pleasure to speak with agent Russell Surface. He went above and beyond assisting me with auto insurance changes to my policy. He made it very easy, gave me all the info promptly and was sure I understood and was satisfied with the changes to coverage.Thank you Russell, and my good neighbor State Farm, Skillman, N.J."
We responded:
"Thank you, Sandy, for sharing your experience! I'm happy to hear that Russell was able to assist you with your insurance changes and ensure everything was clear and satisfactory. It's wonderful to know that our team continues to meet your expectations. If you need further assistance, feel free to reach out. We're here to help!"
Profile photo of Pierre Ibanez

Pierre Ibanez

May 7, 2025

5  out of  5
rating by Pierre Ibanez
"Vanessa provided such excellent customer service & information on the policy that best suited our family. I would strongly recommend anyone who is in need of any services from State Farm to contact this agency & to work with their representatives."
We responded:
"Thank you, Pierre, for sharing your experience! I'm happy to hear that Vanessa was able to assist you with such excellent service and information. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please feel free to reach out."
Profile photo of Patrick Zhou

Patrick Zhou

May 7, 2025

5  out of  5
rating by Patrick Zhou
"Like Russel. Great service"
We responded:
"Thank you, Patrick! I'm happy you appreciated the service from Russel. We're here to help with any insurance needs you might have. Feel free to reach out anytime!"
Profile photo of Tom

Tom

April 28, 2025

5  out of  5
rating by Tom
"Kevin has a great team working for him. They all seem to be focused on customer service."
We responded:
"Thank you, Tom! I'm happy to know that our team's dedication to customer service stands out. Your feedback is truly appreciated. If you ever have any questions or need assistance, feel free to reach out."
Profile photo of Sergio Valdes

Sergio Valdes

April 28, 2025

5  out of  5
rating by Sergio Valdes
"Gracias Kevin, lo felicito por su profesionalismo por ser una persona muy amable y generosa gracias por su buen servicio"
We responded:
"¡Muchas gracias, Sergio! Me alegra saber que estás satisfecho con el servicio que ofrecemos. Tu reconocimiento al profesionalismo y amabilidad es muy valioso para mí. Estoy aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por confiar en nosotros!"